Privacy policy

Atelier Médard attaches great importance to your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR).

1. Controller

Atelier Médard – VOF
Biezestraat 12, 9850 Deinze
Company number 0778.829.034
Contact: info@ateliermedard.com

2. What data do we collect?

We only collect personal data necessary to correctly process your order or answer your question:

  • Name, address, and contact details
  • Payment information (via the payment provider)
  • Order history
  • Any communication via email or chat
3. Why do we collect this data?
  • To process and deliver orders
  • For customer service and follow-up on questions
  • For legal obligations (e.g. accounting)
  • Only with your permission: for newsletters or updates
4. Sharing data

We do not share your data with third parties unless this is necessary for:

  • Delivery (e.g. postal service)
  • Payment (e.g. via external payment providers)
  • Accounting processing
5. Retention period

We retain your data for as long as necessary for the purpose for which it was collected, and for as long as required by law (e.g. 7 years for billing data).

6. Your rights

You always have the right to:

  • Access or correct your data
  • Have your data deleted (except when legally prohibited)
  • Withdraw your consent for email marketing

You can contact us at info@ateliermedard.com for this.

7. Security

We take appropriate technical and organizational measures to protect your data against loss or unauthorized access.